Kingsley Drake are a private client law firm with offices in Bristol, Durham, London, Peterlee and Kent. They specialise in offering high quality private client services at a fixed fee.
Kingsley Drake have implemented Redbrick Practice Management in their private client department and have integrated the numerous consumer benefits, such as 24/7 online tracking and a home redirection service into their website.
As a result, they are able to address the needs and concerns of their clients, in particular speed and transparency. All of their data is now stored in one central place and is easily accessible both on and offline. From the moment they produce a quote, through to billing and completion, the system manages the whole process, saving them valuable time and enabling them to focus on delivering exceptional client care.
Amanda McNabola, Partner at Kingsley Drake comments “The flexibility to customise the system has been excellent and the support from Redbrick first class. Our clients love the fact that they can access information out of hours and are always up to date on their matter. With integrated services such as SDLT, AML checks and property searches, there really is no need for us to use additional systems. Having everything all in the one system is invaluable for a growing firm.”
Redbrick Solutions Director of Sales and Marketing, Jo Hodges comments “We are delighted to welcome Kingsley Drake and are thrilled with how quickly and enthusiastically they have taken to the system. By replacing their disparate systems we have removed a huge amount of duplication from the firm whilst minimising the risk of errors and are assisting them in continuing to deliver excellent levels of service to their rapidly expanding client base.’