Redbrick Solutions: ‘Easy to use case management, delivered by experts, for successful law firms.’

Our best in class solutions and service led ethos have resulted in us being the only legal software supplier to have achieved the Legal Eye Quality kite mark and to have been selected by the Society of Licensed Conveyancers as preferred supplier to its members.   We are members of the Conveyancing Association, and Bold Legal Group, in addition to winning many awards.

We are always looking to expand our passionate and dynamic team.  If you would like to join the fastest growing legal technology supplier and you meet the criteria below, we’d love to hear from you!

Please click the ‘Apply Now’ button to send us your CV and a covering letter in the first instance.

Due to the volume of applications we receive, we regret that we cannot reply to everyone. If you do not hear from us within a week, unfortunately you have not been selected for the next stage on this occasion.

Business Development Executive

The Business Development Executive is responsible for securing qualified demonstrations in line with the Company’s Business Plan and annual budgets.

The BDE will be measured on 7 key performance criteria……..

  • The current state of the new business pipeline (versus the Company Plan or annual budget)
  • The current state of the demonstration future prospects pipeline (versus the Company Plan or annual budget)
  • The rate of conversion from prospect to secured, qualified demonstration meeting.
  • The attractiveness score attached to new customers by the S&M Director
  • Knowledge of competitor products
  • Effective horizon scanning on topics to be agreed from time to time.
  • To maximise cross selling opportunities to new clients in line with the company plan.
  • Telemarketing campaign databases are effectively recorded, managed and reported on in line with S&M Director requirements.

It is expected that the BDE will:

  • Deliver the required number of leads from suspect, prospect to demonstration against targets, in line with the company plan.
  • All demonstrations to be qualified in line with criteria set out by the S&M Director
  • All demonstrations to be set up within the CRM system and proper hand over to sales team in line with company requirements
  • Under the guidance of the S&M Director, generate area specific initiatives to build a pipeline for new business enquiries;
  • Ensure accurate record management to enable reporting for S&M Director to be carried out in an accurate and timely fashion.
  • To be able to demonstrate good competitor product knowledge and to report back to the company as part of the Horizon Scanning initiative in line with the company plan.
  • To ensure any ad hoc marketing communications are signed off by the S&M Director prior to distribution.
  • To monitor and report back on the above.

Starting salary is £18-25k depending on experience with an attractive commission scheme, company pension, childcare vouchers and cycle to work scheme.  You will be based at our offices in Oakham where we have free parking and a free onsite gym.

Business Consultant

The Business Consultant is responsible for ensuring the Customer extracts maximum value from the range of products and Services provided by Redbrick and to convert that satisfaction to a maximum lifetime value to Redbrick.

The job holder will be measured on 7 key performance criteria……..

  • Successful implementation (installs, training etc)
  • Ensure client contact maintained on a regular basis with all clients as per targets which will be communicated to you
  • Ensure business review carried out with all clients as directed by the S&M manager on an annual basis.
  • Current knowledge of situation inside the Customer’s business
  • High retention rates/ long life cycles in line with Plan/budget
  • Identification of cross selling opportunities in line with Plan/budget
  • Feedback to the product development process
  • Effective horizon scanning on topics to be agreed from time to time

Main areas of Responsibility

  • To ensure that key customer satisfaction and performance measures, such as retention, are achieved in line with the Company’s plan
  • To ensure that the customer obtains maximum benefit from engaging with the Company’s software products and services
  • To identify clients who are not gaining maximum benefit and execute plans to remedy this
  • To identify and report on a monthly basis anticipated and actual increased revenue for your area
  • To increase the average customer life cycle as set out in the company plan
  • To monitor performance in line with the Company’s plan for all clients
  • To report covering periods as defined by the Company, on actual performance against key measurement targets
  • Identify attractive customers as per the criteria set out in the company plan and ensure they are getting maximum value from our products and services and notify the S&M manager of opportunities to develop the relationship further.