As a valued member of the Redbrick Solutions community, we appreciate the trust you place in us to make sure all of your critical case management software and services continue to operate as normal.
As the Covid-19 situation continues to evolve, our thoughts go out to those who have been impacted or infected. We hope you are safe, well and taking all necessary precautions.
We wanted to update you on the steps we are taking as a business, to ensure you remain confident that we are meeting your needs in a secure and reliable manner.
Our mission is to make sure our service continues as normal. We have business continuity and disaster plans in place. Following Government advice, all of our employees are currently working from home.
We have no confirmed cases of Covid-19 amongst our employees or their families.
If you have an on-site appointment booked with us, we will be in touch shortly to discuss alternatives and where possible provide remote implementation and training.
Our support desk remains fully operational between 9am and 5pm Monday – Friday. You can contact them by telephone on 01572 770088 or email firstname.lastname@example.org
We are also working with all third parties in our supply chain to ensure no disruption to service and that all business continuity plans remain current.
This dedicated page on our website will be kept up to date as and when things change.
We have produced a document which outlines numerous ways in which Redbrick can be set up to enable you to continue working remotely. You can download the document via this link. Redbrick Remote Options.
We appreciate these are uncertain times, but please rest assured you can rely on us to support you.
If you have any questions or concerns, please do not hesitate to contact us.
Latest updates on Covid-19 from Public Health England can be found here.
The UK Governments COVID-19 Recovery Strategy can be found here.
Last updated : 12th May 2020