You are in safe hands with us. Clients choose Redbrick Solutions because of our expertise in delivering easy to use, modern, affordable case management solutions. We are honoured to have won numerous legal case management awards. Below you will find details of some of our awards and expertise.
Livewire Innovation and Excellence Awards 2019 – Shortlisted
The Corporate LiveWire Innovation & Excellence Awards 2019 celebrates the success and achievements of firms and individuals that have taken an innovative approach to demonstrate exceptional business performance.
These awards honour those who standout as consistently showing best practice in every aspect of their work. Redbrick Solutions are delighted to have been nominated and shortlisted.
ESTAS Conveyancing Supplier Award – Shortlisted
Redbrick Solutions, the leading conveyancing case management provider has been shortlisted for an ESTAS Award. The ESTAS are the biggest independent award scheme in the UK property industry.
The scheme recognises the best agents, brokers, conveyancers and suppliers for customer service based on ratings from thousands of customers around the UK. The competition enables firms taking part to gain valuable transparent feedback from clients which enables them to improve their services for the future.
The Conveyancer Supplier Award category is based on ratings from conveyancing firms who have completed The ESTAS online survey measuring the value suppliers deliver to their business.
Jo Hodges, Director at Redbrick Solutions said “Delivering exceptional customer service has always been of paramount importance to us. We are unique in that we charge our clients on a per transaction basis and do not tie them in to any contracts. Simply put, this means that if we do not exceed our clients expectations, they can simply choose to leave and go elsewhere. I think the fact that we rarely lose a client speaks for itself!”
The ESTAS Conveyancer Awards take place every October at the Grosvenor House Hotel in London when the country’s favourite property expert Phil Spencer announces the winners in front of 400 of the UK’s top conveyancing professionals.
Spencer says “I think it says a great deal about a firm who takes part in The ESTAS. They care about their reputation, they care about their customers and they care about their business. Taking part sets companies apart from their competitors. It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and ready to listen to feedback”
Jo concludes “We embrace any opportunity to gain valuable feedback from our clients. We do this routinely through quarterly client focus groups and bi-annual client satisfaction surveys anyway, but to add insight from the ESTAS Awards is brilliant. We have always been very proud of the personal service we provide and The ESTAS Awards are a great way to demonstrate how good we really are.”
‘Leading Expert In Tech’ Award
Redbrick Solutions, the leading conveyancing case management suppliers, have been awarded the prestigious ‘Leading Expert in Tech’ award by Softech International.
Softech Internationals’ awards programme showcases the most innovative and dynamic firms throughout the industry that offer unique and versatile solutions and support to their clients.
Winners are decided by a combination of votes gathered from Softech Internationals’ network of respected industry partners and their own rigorous in-house research. They leave nothing to chance, carefully scrutinising everything from a nominee’s performance over the past 12 months, their commitment to innovation, their methods and comparing them against their competition to ensure that only the most deserving of firms walk away with one of their prestigious trophies.
Martin MacDuff, Redbricks’ managing director comments “The aim of Redbrick Solutions is simple; to provide easy to use, modern and affordable case management solutions to successful law firms. We are delighted to have had our expertise recognised with this award, which has only been made possible thanks to our dedicated team.”
Redbrick Solutions provide integrated, fully customisable case management solutions to law firms of all shapes and sizes across the UK. Best known for their conveyancing case management solution, which is the market leader, they pride themselves on delivering a best in class service to all of their clients. Upgrades, support and maintenance are free for life, effectively future proofing the law firm and ensuring Redbricks’ clients stay ahead of the competition in a fierce market. To find out more about our products and see why we won this award please visit our Legal Case Management page.
Legal Eye Quality Standard
Redbrick Solutions are delighted to have achieved the highly desirable Legal Eye Quality Standard following an intensive 6 month assessment process.
They are the ONLY case management provider to have achieved this standard and have held it since 2014.
The Legal Eye Quality Standard is unique in that it goes above and beyond all of the traditional quality standards. The assessment required Redbrick Solutions to undergo an extensive review of all of their policies, systems, practices and procedures.
- – The E-Commerce Directive,
- – The Bribery Act 2010
- – The Equality Act 2010
- – Referral and Fee Sharing arrangements
- – Publicity requirements
- – TCF (Treating Customers Fairly)
- …and many more.
Every member of the business underwent training and assessments in areas such as equality and diversity, anti-bribery and fraud and data protection. The management team refined and developed their policies for best practice and risk management for the protection of staff and clients.
Society of Licensed Conveyancers – Recommended Supplier
Redbrick Solutions are delighted to have been selected by the Society of Licensed Conveyancers as their recommended case management supplier.
The Society of Licensed Conveyancers (SLC) is the professional body that represents the Licensed Conveyancer profession. It exists to serve the interests of its members working constructively with the Council for Licensed Conveyancers (CLC) as well as other stakeholders such as Government Departments, industry representative bodies, consumer organisations and the media; national, local and trade.
Our selection followed a robust, market wide assessment by the SLC, who decided that Redbrick Practice Management was the most comprehensive, innovative, easy to use and cost effective system available for conveyancers.
We offer all SLC members 25% discount on the initial set up cost of Redbrick Practice Management. For further details, please contact us using the Demo Request form below.
Please see the Society of Licensed Conveyancers website for further information www.conveyancers.org.uk
Members of the Legal Software Suppliers Association
Redbrick Solutions are delighted to be members of the Legal Software Suppliers Association.
The Legal Software Suppliers Association (LSSA) is the UK industry body for legal systems developers and vendors. Representing most of the leading UK suppliers, it aims to both set and maintain professional standards within the industry and manage areas of mutual interest between lawyers and software providers.
The LSSA has numerous links with legislative bodies – such as the Land Registry, LAA, Law Society, etc – and is committed to developing clear channels of communication to enable law firms to gain the maximum benefit from their selected software solutions.
Further information can be found on their website www.lssa.co.uk