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Client Feedback
Rick Barrow
“The rewards were immediate, Our brand reputation has been enhanced as ‘forward thinking’, and Redbrick Solutions were a major factor in our short listing for a Law Society Award for Excellence in Client Service. Redbrick Solutions have been paramount to Jackson Barratt & Gass not only surviving, but thriving”
Matthew Clark
“We were keen to make our firm more efficient and profitable. Redbrick Solutions have helped us achieve that – we now have full document management, minimal time spent on billing and can undertake more work without additional overheads. We achieved a very quick return on our investment.”
Ingrid Hindle
“What really impresses me is that it is such an easy to use program, and it performs all the tasks you would expect of a comprehensive case management system. It not only deals with all the administrative tasks within the business, but offers my clients that extra reason to instruct us and keeps them well informed throughout the process. I find the system to be of substantial benefit to the practice. Redbrick Solutions are set aside from other providers by the easy to use online tracking, the comprehensive functionality with a user friendly interface and the back up service, all great value on a pay per transaction basis.”
Alan Hilary
“The system has improved the way we work entirely and we haven’t looked back. We did look at other providers but to be honest none were so comprehensive, competitive in price or indeed so simple to use. We have, and continue to be delighted with the system. We can call up the team whenever we need advice or technical support and thanks to the free upgrades, we can make sure we stay ahead of our competition by offering our customers the latest in technology. Using the system has cut the time I spend on the phone dealing with queries by as much as 90%. It has sped up transaction times enormously and with all of my personal letter and form precedents set up, I can now run off documents in seconds, meaning I can respond to clients quicker than ever before and I can react faster than my competitors could.” When asked if Alan would recommend our solution to other firms he replied “I wouldn’t want to, I don’t want my competitors catching up with me!”
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